Due to the unique construction, large size and heavy weight of our chicken coops, we cannot accept returns unless there is damage during shipping. If there is shipping damage and it is obvious when your coop arrives,
please point this out to the driver and refuse the shipment.
Please contact us immediately to arrange for another coop to be shipped.
We also suggest that you take a few pictures of the damage, as that will make it easier and quicker for a replacement coop to be delivered to you.
No refunds are issued after successful, undamaged delivery is made.
If a customer chooses to return items, or has a change of mind they may return the product for a refund within 15 days of receipt, minus initial shipping cost. Also buyer is responsible for return shipping. Product must be returned in new / resalable condition. Damaged or dirty products will not be refunded.